How to Appropriately Respond to a Car Accident
To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.
Ensure Safety First:
The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.
Notify Law Enforcement:
Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.
Exchange Information:
Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.
Document the Accident:
Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.
Seek Medical Attention:
Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.
Notify Your Insurance Company:
Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.
Avoid Placing Fault:
While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.
Contact an Attorney:
If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.
Keep Records:
Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.
Follow Up with Insurance:
Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.
Additional Notes:
When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I found the service was honest, professional, and fair. This place will be my go-to auto repair shop for services in the future.
Doug and Triple A Automotive are awesome! As my wife and I were driving home to Los Angeles from Yosemite with our trailer in tow, my truck had a major breakdown. We were in Coarsegold on a Friday afternoon, and most auto shops couldn’t even look at the car for at least a week. As we were waiting for a tow truck, one of my wife’s friends recommended that we try Doug and Triple A Automotive. I called Doug, told him the situation, and he said that he couldn’t look at it until Monday morning but that I should bring it in. On Monday morning, I had the truck towed to his shop and left it there for Doug to work his magic. It wasn’t an easy fix, but the entire time Doug was always communicating with me and letting me know what they were going to do to get my truck back on the road. It took a few weeks, but that was mainly due to issues with parts. I finally got my truck back, drove it back to L.A., and even took another long road-trip with it this past weekend and it is as good as it ever was. I have a local mechanic that I trust and have been going to for years in Los Angeles. Now I have another mechanic that I trust in Clovis! If I lived closer, Doug and Triple A Automotive would be my go-to. Communication was awesome throughout and Doug was honest and forthright with his estimates and what they planned on doing to get my truck back on the road. Highly recommended!