CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

California Bureau of Automotive Repair
ALLDATA
CARQUEST
IATN (International Automotive Technicians' Network)
ASE Master Technician
ASCCA
Repair Pal
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Always professional. Always fixed right the first time. One of the few mechanic shops I trust quotes-image
, 01/30/2024
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Well, based on the squeaks coming from the bottom of the car, it was inevitable...I had to get some of my suspension replaced or at least a band aid of some sort. I expected it was going to be well over a $1,000, but I didn't know how much. I dropped off my car and a short time later the owner, Doug, gave me a call with a report. It was only some bushings that needed to be replaced and only a couple hundred dollars. What a relief! I appreciate Doug's honesty and integrity! I will recommend Triple A Automotive to my friends and family.quotes-image
, 12/27/2023
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